Privacy Policy
Last Updated: August 13, 2025This Privacy Policy describes how Papa Bear Woodworks ("we," "us," or "our") collects, uses, and protects your personal information when you visit and use our website, www.papabearwoodworks.co.uk.
1. What Information We Collect
We may collect personal information that you provide to us directly, as well as information collected automatically when you use our website.
Information you provide: This includes information you give us when you make a purchase, create an account, sign up for our newsletter, or contact us. This may include your name, email address, shipping and billing address, and phone number.
Payment Information: When you make a purchase, your payment information (such as credit card details) is processed securely by our payment service provider. We do not store your full payment card details on our servers.
Information collected automatically: We use tools like Google Analytics to automatically collect information about how you interact with our website. This may include your IP address, browser type, device information, pages visited, and the time and date of your visit. This data helps us understand how our website is used and how we can improve it.
2. How We Use Your Information
We use the information we collect for the following purposes:
To process and fulfill your orders.
To communicate with you about your order, our products, and promotions (if you have opted in).
To improve our website and the services we offer.
To analyze website traffic and user behavior.
To prevent fraudulent transactions and ensure the security of our website.
3. Sharing Your Information
We do not sell, rent, or trade your personal information with third parties for their marketing purposes. We may share your information with trusted third parties to help us operate our business, such as:
Shipping Providers: We share your name and address with shipping companies to deliver your order.
Payment Processors: Your payment information is securely shared with our payment provider to process your purchase.
Google Analytics: This service helps us analyze website traffic. The information is anonymized and does not personally identify you.
4. Your Rights
You have the right to:
Access the personal information we hold about you.
Correct any inaccurate information we have.
Delete your personal information from our records (with some exceptions, such as for legal or business record-keeping purposes).
Object to the processing of your data.
To exercise any of these rights, please contact us using the details below.
5. Cookies
Our website uses cookies, which are small text files placed on your device to help the site provide a better user experience. Cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third-party applications like Google Analytics.
You may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.
6. Contact Us
If you have any questions or concerns about this Privacy Policy or our use of your personal information, please contact us at:
privacy@papabearwoodworks.co.uk